Pinterest Validation Error: How to Fix it?

Aug 06 2025

Pinterest Validation Error: How to Fix it?

Pinterest is a powerful platform for driving traffic, promoting brands, and increasing engagement. However, users often encounter the frustrating "Pinterest Validation Error," which prevents them from saving Pins or publishing content.  Is the Pinterest app not working properly on your device? Whether you’re battling validation errors or app glitches, don’t worry. This guide will explain what causes Pinterest validation errors and provide step-by-step solutions to fix them. 

What Is a Validation Error on Pinterest?

A Pinterest validation error occurs when Pinterest detects an issue with a Pin, link, or account that violates its guidelines. This error prevents users from saving Pins, claiming websites, or publishing content.


Common error messages include:


Validation Error: Something went wrong. Please try again."


We couldn’t validate your website. Please try again."


This Pin couldn’t be saved. Check your connection and try again."


Technical issues, policy violations, or incorrect settings can cause these errors.


What Causes a Pinterest Validation Error?

Before fixing the error, it’s essential to understand why it happens. Here are the most common causes:


1. Invalid or Broken Links

The URL in the PIN may be broken, mistyped, or lead to a blocked website.


Pinterest may reject links that redirect to spammy or unsafe sites.


2. Pinterest Tag or Meta Tag Issues

If you’re trying to claim your website, Pinterest requires a meta tag or HTML file verification.


An incorrect or missing Pinterest tag can trigger validation errors.


3. Image or Video Format Issues

Pinterest supports specific image formats (JPEG, PNG, WEBP) and video formats (MP4, MOV).

Uploading unsupported files can cause errors.


4. Violation of Pinterest’s Community Guidelines

Pins with spammy, misleading, or inappropriate content may get blocked.


Overly promotional or low-quality Pins can also trigger validation errors.


5. Browser or Cache Problems

Corrupted browser cache or cookies may interfere with Pinterest’s functionality.


Outdated browsers may not support Pinterest’s latest features.


6. Account or Website Restrictions

If your account is suspended or restricted, you may encounter validation errors.


Pinterest may block certain websites if they violate its policies.


How to Fix the Pinterest Validation Error?

1. Check Your Link URL

Ensure the link in your Pin is correct and working.


Test the URL in a browser to confirm it loads properly.


Avoid using shortened links (like bit.ly) as Pinterest may flag them.


2. Verify Your Website Properly

If you’re getting a "We couldn’t validate your website" error:


Option 1: Meta Tag Verification


Copy the meta tag from Pinterest’s Claim Website section.


Paste it into your website’s section (use Google Tag Manager if needed).


Click "Complete Verification" on Pinterest.


Option 2: HTML File Upload


Download the HTML file from Pinterest.


Upload it to your website’s root directory (via FTP or cPanel).


Click "Complete Verification".


3. Use Supported Image & Video Formats

Images: JPEG, PNG, WEBP (Recommended size: 1000 x 1500 pixels).


Videos: MP4, MOV (Max 2GB, under 30 minutes).


Avoid blurry or stretched media.


4. Clear Browser Cache & Cookies

Chrome: Ctrl + Shift + Del → Select "Cached images and files" → Clear.


Safari/Firefox: Go to Settings → Privacy → Clear browsing data.


5. Try a Different Browser or Device

Switch from Chrome to Firefox or Edge.


Test on a mobile device if the desktop isn’t working.


6. Check Pinterest’s Server Status

Visit Pinterest Status to see if there’s an outage.


If Pinterest is down, wait and try again later.


7. Avoid Spammy or Duplicate Pins

Don’t repost the same Pin repeatedly.

Ensure your content follows Pinterest’s Guidelines.


8. Contact Pinterest Support

If the error persists:


Go to Pinterest Help Center.


Submit a request with details of your issue.


How to Prevent Future Pinterest Validation Errors?


Follow these best practices to avoid validation errors:


  • Use High-Quality Images & Videos: Avoid blurry or pixelated media.

  • Check Links Before Pinning: Ensure URLs are correct and functional.

  • Follow Pinterest’s Guidelines: Avoid spam, misleading claims, or banned content.

  • Update Your Browser Regularly: Use the latest version of Chrome.

  • Verify Your Website Properly:  Double-check meta tags or HTML file uploads.


How to Download Images and Videos on Pinterest?

Discover how to download images and videos on Pinterest effortlessly with our Pinterest Video Downloader Pro. Batch-save high-quality pins, organize media in custom folders, and enjoy lightning-fast, secure downloads. Try it free today and access unlimited Pinterest content at your fingertips!

FAQs

1. Why does Pinterest say "Validation Error" when I try to save a Pin?

This usually happens due to a broken link, an unsupported media format, or Pinterest server issues. Check your URL, image format, and Pinterest’s status page.

2. How do I fix "We couldn’t validate your website" on Pinterest?

Verify correct meta tag/HTML file placement in your website, reclaim the URL, check SSL certificates, fix broken links, and clear Pinterest’s cache. Retry validation.

3. Can a Pinterest validation error be due to my account being banned?

Yes, if your account is restricted or suspended, you may encounter validation errors. Check your account status in settings.

4. What causes Pinterest's "Something went wrong" error message?

This common notification typically appears when there are temporary platform glitches, connectivity problems, or technical difficulties on your device. For quick resolution, we recommend refreshing your browser, clearing cached data, or attempting the action again after some time.

5. Can I still use Pinterest if I don’t fix validation errors?

No. Unresolved validation errors block account access. Fix email verification, payment issues, or profile errors to restore features. Unverified accounts lose posting/saving capabilities after 30 days.


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